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A multilingual guide is introduced at the Grand Mosque to improve the Umrah experience.

Abida Ahmad

The General Authority for the Care of the Grand Mosque and the Prophet’s Mosque launched a multilingual visitor guide with a color-coded zoning system to enhance navigation and services for Umrah performers and visitors.
The General Authority for the Care of the Grand Mosque and the Prophet’s Mosque launched a multilingual visitor guide with a color-coded zoning system to enhance navigation and services for Umrah performers and visitors.

Makkah, March 30, 2025 – The General Authority for the Care of the Grand Mosque and the Prophet’s Mosque has introduced a multilingual visitor guide in eight languages to assist Umrah performers and visitors in navigating the Grand Mosque and its courtyards.


The guide employs a color-coded zoning system, dividing the mosque and its surrounding areas into four main zones based on geographical directions, with each zone marked by a distinct color extending into the central area. This visual approach simplifies navigation and helps visitors locate facilities and services with ease.


Additionally, the guide features a detailed printed map outlining key landmarks and service locations, along with a QR code providing access to an interactive digital map, prayer guides, and other essential resources.


This initiative aligns with the authority’s ongoing efforts to enhance services, improve visitor experiences, and uphold the highest standards of comfort and care for Umrah performers and worshippers.

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