Bisha University has earned ISO 20000 certification for IT service management, reflecting its commitment to high-quality digital services for staff and students.
The certification highlights the university’s efforts to enhance its IT and information security capabilities, aligning with global standards.
This achievement supports Saudi Arabia’s Vision 2030 objectives, showcasing the university’s dedication to advancing technology and digital infrastructure.
Abha, August 28, 2024 — Bisha University’s General Administration of Digital Information and Information Technology has proudly achieved ISO 20000 certification from the International Organization for Standardization (ISO). This esteemed certification, which focuses on IT service management, marks a significant milestone for the university and underscores its dedication to delivering exceptional digital services to both its staff and students.
The ISO 20000 certification is a testament to the university’s strategic commitment to enhancing its IT services. It reflects the university's rigorous efforts to meet and exceed global standards for information technology and information security. This achievement demonstrates Bisha University’s proactive approach to improving service quality, ensuring that it aligns with international best practices.
University President Dr. Muhammad bin Mohsen Safhi emphasized that this certification is a direct outcome of the university's strategic initiatives aimed at elevating its digital service standards. Dr. Safhi highlighted that the accomplishment not only showcases the university’s dedication to excellence but also aligns with the broader objectives of Saudi Arabia’s Vision 2030, which aims to foster advancements in technology and digital infrastructure across the Kingdom.
The attainment of ISO 20000 certification positions Bisha University as a leader in IT service management within the educational sector. It reinforces the institution’s commitment to providing a superior digital environment and reflects its ongoing efforts to integrate world-class IT practices into its operations, ensuring a robust and secure technological foundation for its community.