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Ahmed Saleh

Saudia boosts guest experience with strategic Collins Aerospace contract

Jeddah, Saudi Arabia, February 27, 2024: In a strategic move to enhance guest experience and boost operational capabilities, Saudia, the national flag carrier of Saudi Arabia, has entered into a significant contract with Collins Aerospace. This collaboration marks a pivotal milestone, outlining a comprehensive upgrade to Saudia's fleet interiors and opening avenues for synergies with Saudia Group’s subsidiary, Saudia Technic.

As part of the agreement, Collins Aerospace, a globally renowned aviation solutions provider, will install newly designed seats in Saudia's upcoming Boeing 787 fleet, slated for delivery from early 2026 onward. Furthermore, a comprehensive seat retrofit program is in the pipeline for Saudia’s existing Airbus A330 and Boeing 777 fleet, commencing in late 2025 and concluding by late 2027. A notable feature of this plan is the incorporation of private suites in the Business Class cabin across Saudia’s wide-body fleet, ensuring an elevated and luxurious travel experience for guests.

The collaboration also entails the establishment of localized repair capabilities and select spares manufacturing capabilities with Saudia Technic. This move reinforces the Group’s commitment to regional content localization, aiming to enhance Saudia's in-house repair capabilities, streamline spares support, and provide comprehensive solutions to optimize fleet performance and operational efficiency.

Rossen Dimitrov, Chief Customer Experience Officer at Saudia, expressed enthusiasm about the partnership, stating, "This partnership represents a significant step forward in our commitment to delivering exceptional comfort and convenience to our guests." He highlighted the establishment of additional capabilities in Jeddah, underscoring Saudia's dedication to fostering local expertise and driving economic growth.

Cynthia Muklevicz, Vice President of Business Development at Collins Aerospace, commented, "Our team is dedicated to delivering innovative solutions that exceed expectations, and we look forward to collaborating closely with Saudia to redefine the standards of comfort and luxury in air travel."

This collaboration between Saudia and Collins Aerospace aims to redefine the passenger experience by seamlessly blending innovation, comfort, and style. The partnership sets the stage for a new standard of excellence in air travel, not only benefiting the national flag carrier but also extending its impact across the entire Saudia Group.


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