Jeddah, Saudi Arabia: SAUDIA, Saudi Arabia's national flag carrier, has proudly secured the title of "World Class Airline 2024" for the third consecutive year at The APEX Official Airline Ratings™ awards.
This remarkable accomplishment reaffirms SAUDIA's status as a three-time consecutive recipient of this prestigious accolade, joining the ranks of only seven global airlines to achieve this distinction.
The "World Class Airline 2024" award, developed in partnership with Yates and Partners, is a distinctive recognition that assesses an airline's services, products, and its commitment to safety, well-being, and sustainability. It aligns with the evolving expectations of today's discerning travelers and addresses key focus areas within the airline industry.
Captain Ibrahim Koshy, CEO of SAUDIA, expressed his honor at receiving the APEX “World Class Airline 2024” award for the third consecutive year. He emphasized that this achievement underscores SAUDIA's dedication to delivering top-notch service and aligns with the ambitious goals of Vision 2030.
Koshy highlighted that the award reflects the exceptional measures taken to ensure the safety, sustainability, and well-being of SAUDIA's valued guests. He reiterated SAUDIA's commitment to continuous innovation and service enhancement to exceed guest expectations and represent the Kingdom on the global stage.
The APEX Official Airline Ratings™ stands out as the first rating program relying exclusively on certified passenger feedback for evaluation. Airlines are categorized into four groups: Global Airlines, Major Airlines, Regional Airlines, and Low-Cost Carriers. The program utilizes TripIt® from Concur®, the world's top-rated travel-organizing app, and is based on impartial third-party passenger feedback. Passengers have assessed over a million flights operated by nearly 600 airlines worldwide, independently certified by a reputable external auditing firm.