SASO, the Saudi Standards, Metrology, and Quality Organization, is working with relevant government agencies to resolve a Chinese e-commerce company that has been connected to illnesses that could endanger the health of its customers.
SASO has removed product samples imported through e-commerce platforms for testing as a preventative and regulatory measure.
The tests conducted by SASO and other laboratories showed that the products did not contain harmful substances and met standard specifications. SASO emphasizes its commitment to consumer safety and providing relevant information to customers.
June 10th, 2024 Riyadh. Saudi Standards, Metrology and Quality Organization (SASO) recently had a direct contact with the related ministries from various locations on the issue of the mother company after some media reports from different countries indicated the linkage of products that were coming from a Chinese ecommerce firm with diseases that are harmful to consumer health. The objective of the SASO's statement is to compel the parent company to withdraw all identified items as a precautionary measure. This will prevent the items from being sold to customers in the United Kingdom or appearing on e-commerce platforms until their safety and absence of hazardous ingredients are guaranteed.
Additionally, the SASO promptly took preventative and regulatory action, including the withdrawal of roughly seventy random samples imported through e-commerce platforms for consumption in the Kingdom. We used three different shipping options to send these samples. SASO asserts that the test results demonstrated that the products in question did not include any potentially harmful substances and did not exceed the permissible limits throughout the manufacturing process. Moreover, all laboratories concluded that these products meet the widely accepted standard specifications.
The SASO and King Saud University (KSU) laboratories, along with one of the approved private laboratories, conducted comprehensive tests on the withdrawn samples. The conducted tests adhered to the established standards. The SASO claims that these tests covered a wide range of topics, including the identification of heavy metal concentrations like lead and arsenic, phthalates, toxicity, and chemical pollution levels.Furthermore, the Saudi Arabian Standards Organization (SASO) highlighted the Kingdom's dependence on a strong and strict system to evaluate the safety of consumer goods in addition to ongoing regulatory initiatives to safeguard markets and consumers without sacrificing the essential safeguards for consumer health and safety.
Furthermore, the Saudi Arabian Standards Organization (SASO) reaffirmed its commitment to promptly notify consumers in the Kingdom of any changes in this respect. The SASO believes that customers have the right to obtain all relevant information regarding the safety of products that are available on the market.
