- The Ministry of Tourism plans to intensify monitoring and inspection of tourist hospitality facilities in Makkah to improve services for pilgrims during the Hajj season.
- Over 4,500 monitoring and inspection tours have already been conducted, resulting in the discovery of about 4,700 violations, primarily related to cleanliness and maintenance standards.
- The Ministry of Tourism is making ongoing efforts to provide assistance to pilgrims and encourages them to provide feedback through official social media outlets or by calling the unified center.
In Makkah, on the eighth of June, 2024, the Ministry of Tourism has further announced that it will increase its surveillance and inspection activities in the various tourist hospitality facilities, including hotels and furnished apartments, within the city of Makkah. The aim is to improve the quality of services offered to pilgrims during this year's Hajj season, commencing in the 1445 Arab calendar year. Ahmed bin Aqeel Al-Khateeb, in his role as Minister of Tourism, is in charge of supervising and directing these visits.
The ministry's oversight teams have already conducted over 4,500 monitoring and inspection tours of hospitality establishments in Makkah during this year's Hajj season. During the visits, the ministry's oversight teams discovered about 4,700 violations, primarily related to inadequate cleanliness and maintenance standards, as well as operations conducted without the necessary licenses.
The inspection tours are a component of the ongoing effort that the Ministry of Tourism is making to provide assistance to pilgrims. To ensure that their Hajj rituals are as comfortable and reassuring as possible, they make it a priority to provide them with the best services and amenities that are available. At the same time, the ministry encourages pilgrims to send questions and comments about the services through its official social media outlets or by calling the unified center at 930.
