Volkswagen has announced the opening of its new service center in Riyadh, marking a significant step toward enhancing customer experience and satisfaction. The center, which doubles Volkswagen's capacity, is strategically located just 15 minutes away from the showroom to save time for customers, ensuring faster response times and improved service delivery efficiency.
Mohamed Mousa, General Manager of Volkswagen Saudi Arabia, highlighted the center's value and its readiness for the future. The inauguration aligns with Volkswagen's commitment to increasing its workforce by 50% in response to growing service demand. The center aims to provide efficient services, facilitate appointment bookings through the website or toll-free phone calls, and adhere to the regulations of the Ministry of Commerce.
Emphasizing Volkswagen's dedication to providing top-notch service and convenience, Mousa expressed excitement about the cutting-edge service center. The facility is fully operational and geared to deliver an elevated service experience for Volkswagen owners. The center's opening aligns with Volkswagen's broader goals, focusing on electric and smart mobility and embracing digital transformation within the brand to set new standards for customer satisfaction.
